The Foreign & Commonwealth Office and the British High Commission, Dar es Salaam are keen to ensure that their buildings and services are fully accessible to disabled members of the public.

Wherever possible, we have made our buildings and services accessible. Sometimes however, this is not possible due to security or other restrictions. In these situations we will endeavour to provide a service or access to a building in an alternative way to ensure equality of access for disabled people.

To assist disabled visitors, we have set out below details of disabled access at this High Commission. We hope this information is helpful.

General physical access:

• Entrances - Clear and unobstructed
• Steps and staircases - none of the stairs have clear step edging or anti slip edging
• Ramps - permanent ramp gives access to visa section, no others installed
• Lifts - Lifts give access to wheelchair users and access all floors except high level of visa section
• Toilets - Two disabled toilets are installed, located on the 3rd floor, and visa sections
• Parking - spaces available at owners' risk, however, no transfer space for wheelchairs is included
• Floor coverings - Floor coverings are a mixture of carpet and hardsurfaces, all are true and level
• Handrails - Handrails are accessible and widely available
• Doors - Corridor doors on hold opens, rest of doors not set up for disabled users
• Lighting - Lighting levels are set to Cat 2 office lighting, circulation lighting good
• Phones - Not set at heights accessible to wheelchair users, apart from when located on desks

Access for visually - impaired visitors:

• Signs - Signage is of internationally recognised symbols. Braille numbers available in the Lifts
• Guide dogs - access available

Access for Deaf/hard of hearing visitors:

• Hearing loops - Installed to all new visa and reception counters