• UK
  • 15:14 21 Nov 2009
  • |    
  • 18:14 21 Nov 2009

Help for British nationals

This page gives advice what help we can provide if you do get into difficulty. We offer help which is appropriate to the individual circumstances of each case, including:

  • issuing replacement passports;
  • providing information about transferring funds;
  • providing appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital;
  • helping people with mental illness;
  • providing details of local lawyers, interpreters and doctors and funeral directors;
  • doing all we properly can to contact you within 24 hours of being told that you have been detained;
  • offering support and help in a range of other cases, such as child abductions, death of relatives overseas, missing people and kidnapping;
  • contacting family or friends for you if you want; and
  • making special arrangements in cases of terrorism, civil disturbances or natural disasters

UK law says we have to charge for some services.

For any consular information you can always call on 2110101 or email us on bhc.dar@fco.gov.uk

For consular emergencies only (non-visas calls) please call Duty Officer 0754 242 242




We can't do the following:

  • get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings;
  • help you enter a country, for example, if you do not have a visa or your passport is not valid;
  • give you legal advice, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers;
  • get you better treatment in hospital or prison than is given to local people;
  • pay any bills or give you money ;
  • make travel arrangements for you, or find you work or accommodation; or
  • make business arrangements on your behalf.

Opening Hours for Consular section:

Monday -Thursday 0800-1300hrs

Fridays 0800-1200hrs

Back to top